Consultation Flow

What to prepare when visiting the hospital

Completed Medical Care Request Sheet, health insurance card, applicable medical care subsidy certificate(s), referral from your clinic, etc. (if any)
診療申込書Completed Medical
Care Request Sheet
健康保険証Health insurance card or
 Individual Number Card
各種医療証Applicable medical care subsidy certificate(s)
紹介状Referral from your clinic, etc.

1
Reception

After entering the building through the front entrance, go to the New Patient Registration counter on your right. If you are a revisiting patient, use one of the Return Visit Check-in machines.
First-time patients
Go to the New Patient Registration counter.
  • Completed Medical Care Request Sheet
  • Health insurance card
  • Medical care subsidy certificate(s)
  • Referral from your clinic, etc. (if any)
初診受付
Revisits
Use one of the Return Visit Check-in machines.
  • Patient registration card
自動再来受付

2
Reception for the individual department/specialty (on the 1st to 5th floors)

Go to the reception for your applicable department/specialty (on the 1st to 5th floors) with all the submission documents.
Floor Guide

Submit the first-time patient documents to the receptionist, and wait for your turn in the waiting area.
各診療科受付

3
Consultation and examination

At the end of the consultation/examination session, you will receive a patient processing slip and the prescription for your medication (if any is prescribed).
診察・検査

4
Payment counter

Present your patient processing slip at the payment counter to pay your bill. After the payment is cleared, you will receive a receipt and an itemized medical fee statement.
会計窓口

5
Obtaining medication

As a general rule, your medication must be obtained from an external pharmacy according to the doctor’s prescription. Submit the doctor’s prescription, within four days from its issue date, to a dispensing pharmacy approved by the national health insurance system to obtain the medication.