- SHOWA University East Hospital
- Guide for Patients
- Consultation Flow
- Japanese
- English
Consultation Flow
What to prepare when visiting the hospital
Completed Medical Care Request Sheet, health insurance card, applicable medical care subsidy certificate(s), and referral from your clinic, etc. (if any)
Completed Medical Care Request Sheet
Health insurance card
Applicable medical care subsidy certificate(s)
Referral (if any)
1
Reception
1
Reception
Go to the New Patient Registration counter.
If you have a referral
- Completed Medical Care Request Sheet
- Health insurance card
- Medical care subsidy certificate(s)
- Referral from your clinic, etc. (if any)
If you do not have a referral
- Completed Medical Care Request Sheet
- Health insurance card
- Medical care subsidy certificate(s)
2
Reception for the individual department/specialty (on the 1st and 2nd floors)
Go upstairs to the reception for your applicable department/specialty (on the 1st or 2nd floor) with all the submission documents.
2
Reception for the individual department/specialty (on the 1st and 2nd floors)
Submit the documents in a clear file that you have received at the New Patient Registration counter on the first floor, and receive a reception ticket in return.
3
Central reception number display and waiting area
3
Central reception number display and waiting area
For Neurology and Rheumatology/Clinical Immunology, wait here until the number on your reception ticket is shown on the reception number display,
and move to the waiting area for the applicable department/specialty when your number is shown.
For other departments and specialties, wait here your number is called.
and move to the waiting area for the applicable department/specialty when your number is shown.
For other departments and specialties, wait here your number is called.
4
Consultation and examination
At the end of the consultation/examination session, make your next appointment with the doctor as required and receive the prescription for your medication and a Revisit Appointment Ticket.4
Consultation and examination
5
Automatic payment processing machines and outpatient payment counter
5
Automatic payment processing machines and outpatient payment counter
Use one of the automatic payment processing machines on the first floor to pay your medical fee.
Note: If your payment cannot be processed by the automatic payment processing machines, go to the outpatient payment counter to pay your fee.
Note: If your payment cannot be processed by the automatic payment processing machines, go to the outpatient payment counter to pay your fee.
6
Obtaining medication
As a general rule, your medication must be obtained from an external pharmacy according to the doctor’s prescription. Submit the doctor’s prescription, within four days from its issue date, to a dispensing pharmacy approved by the national health insurance system to obtain the medication.6
Obtaining medication
Note: If your medication is an internally dispensed type, go to the medication dispensing counter to the side of the payment counter to receive your medication.