- SHOWA Medical University Fujigaoka Hospital
- Guide for Patients
- Consultation Flow
- Japanese
- English
Consultation Flow
What to prepare when visiting the hospital
Health insurance card or health insurance beneficiary card, applicable medical care subsidy certificate(s) (elderly medical service recipient card, physical disability certificate, etc.), and referral (patient referral document) issued by another medical institution (hospitals, clinics, etc.).
Completed Medical Care Request Sheet(You can fill the form after arriving at the hospital)
Health insurance card or health insurance beneficiary cardIndividual Number Card
Applicable medical care subsidy certificate(s)
Referral (patient referral document)
1
Reception
After entering the building through the front entrance, go to the New Patient Registration counter on your right. If you are a revisiting patient, use one of the Return Visit Check-in machines.1
Reception
First-time patients
Go to the New Patient Registration counter.
- Completed Medical Care Request Sheet
- Health insurance card
- Medical care subsidy certificate(s)
- Referral (patient referral document)
Revisits
Use one of the Return Visit Check-in machines.
- Patient registration card
2
Reception for the individual department/specialty (on the 2nd floor)
2
Reception for the individual department/specialty (on the 2nd floor)
Go upstairs to the reception for your applicable department/specialty (on the 2nd floor) with the reception ticket.
3
Central reception number display and waiting area
3
Central reception number display and waiting area
Wait here until the number printed on your reception ticket is shown on the reception number display (electronic message board).
When your number is shown inside the yellow frame, go to the consultation room to see the doctor.
When your number is shown inside the yellow frame, go to the consultation room to see the doctor.
4
Consultation and examination
You will receive your treatment plan from the physician.4
Consultation and examination
At the end of consultation and examination, your physician will give you the prescription to obtain medication at an external pharmacy (if you need medication) and a Revisit Appointment Ticket.
5
Payment (on the 1st floor)
If your reception ticket includes an instruction to go to the payment counter to pay your medical fee, pay your fee at the payment counter. If not, use one of the automatic payment processing machines to pay your fee.5
Payment (on the 1st floor)
Payment counter
Ask the payment counter attendant for assistance.
Automatic payment processing machines
Even if the billed amount is zero, process the bill through the payment processing machine.
If your payment cannot be processed by the automatic payment processing machines, go to the outpatient payment counter to pay your fee.
If your payment cannot be processed by the automatic payment processing machines, go to the outpatient payment counter to pay your fee.
6
Obtaining medication
As a general rule, your medication must be obtained from an external pharmacy according to the doctor’s prescription. Submit the doctor’s prescription, within four days from its issue date, to a dispensing pharmacy approved by the national health insurance system to obtain the medication.6
Obtaining medication
Note: If your medication is an internally dispensed type, go to the medication dispensing counter on the 1st basement floor to receive your medication.